ISO 9001
ISO 9001 is by far the world’s most established quality framework, currently being used by around 897,000 organisations in 170 countries worldwide, and sets the standard not only for quality management systems, but management systems in general. By implementing this standard, Legastat Ltd is showing our understanding of service quality importance and our commitment to deliver the highest level of service.
BIP 0008
BIP 0008 is the current British Standard document relating to 'Legal Admissibility and Evidential Weight of Information Stored Electronically'. It sets a benchmark for procedures that business should follow in order to achieve best practices, and by doing so, increasing the legal admissibility of the scanned documents. We can defend in court our procedures, so the scanned images produced by us are of the highest quality, their authenticity leaving no room for challenge.
Quality Policy Statement
Legastat Ltd operates a quality management system to meet the objectives of the ISO9001:2009 Standard. It is the policy and overall business objective of Legastat Ltd to provide services of the highest quality and in compliance with the clients specified requirements. The goal of the company is to achieve a high level of customer satisfaction at all times. Commitment to the implementation of supporting managerial and business operational systems is essential to realising that goal.
The company’s management is committed to developing and continually improving the effectiveness of the quality management system and enhancing customer satisfaction. We will develop, document and operate processes which will allow us to provide products and services of the highest quality. We will implement measurements to establish the performance of our processes and to provide a basis for their improvement. We will ensure that the requirements of this policy are met and that continual improvement is maintained in line with the spirit of the policy as determined and monitored at Management Review.
Legastat Ltd believes in the concept of client and supplier working together in pursuing this policy and in continually striving for improvements in service quality.
The quality policy is based on 3 fundamental principles:
- Ensuring that we fully identify and conform to the needs of our customers.
- Monitoring our service provision processes, identifying potential for improvement and the necessary remedial action.
- Everyone understanding how to do their job and doing it right first time.
To ensure that the policy is successfully implemented, staff will be responsible for identifying customer requirements, and ensuring that the correct procedures are followed to meet those requirements. We shall ensure that all our staff understand and fully implement our Company's policies and objectives and are able to perform their duties effectively through an ongoing training and development programme.
We are all committed to operating continuously to this standard and we will maintain the necessary Quality Approval Processes consistent with our customer requirements.
