Symphony


View I like the idea of a fully inclusive approach, is there anything that is not included?

I like the idea of a fully inclusive approach, is there anything that is not included?

Symphony Disclosure Services begins at the point of data processing and ends after disclosure with the project archival or deletion. Therefore, additional activities such as hard copy scanning and indexing, forensic collection or disclosure in hard copy are not included.

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View Can you help with scanning and coding, forensic collection, or printing?

Can you help with scanning and coding, forensic collection, or printing?

Absolutely. As a genuine, end-to-end, litigation support provider, these services are very much a part of what we do. We can provide all these services as part of a project or on an individual basis. Scanning and coding Printing

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View How quickly can my project be live on Axcelerate™?

How quickly can my project be live on Axcelerate™?

From instruction, we will always aim to have you operational on the platform as quickly as possible, ideally in as little as 12 hours and always within 24 hours.

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View What happens if the size or scope of my eDisclosure project changes?

What happens if the size or scope of my eDisclosure project changes?

We know very well that projects can and do evolve over time. If this happens you can move your project to a higher tier or alternative products without delay or interruption.

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View Do you charge for users, documents, custodians or per GB of data?

Do you charge for users, documents, custodians or per GB of data?

We charge per GB of electronically stored material. Typically, this will be email, office documents, photographs, or scanned hardcopy material. We do not charge in any way for documents, custodians, or users.

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View How do you calculate the volume of GB that I am charged for?

How do you calculate the volume of GB that I am charged for?

We calculate the charges based on the expanded data volume (emails, in particular, will expand prior to processing) uploaded to the Axcelerate platform. Our Overture ECA exercise can help you understand exactly what documents you have and how to remove unwanted or duplicated documents.

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View Do you offer Managed Document Review?

Do you offer Managed Document Review?

Yes absolutely, we can provide an experienced and qualified review team overseen by a review manager to undertake all or part of your tier 1 or 2 review, or to undertake redactions of 3rd party information or for privileged documents. Please contact us for further information.

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View Our work can be sensitive and highly confidential. Are your services secure?

Our work can be sensitive and highly confidential. Are your services secure?

Yes, absolutely. Information security is paramount to our services. We are Cyber Essentials Plus and ISO27001:2013 accredited and have worked on high profile and sensitive eDisclosure projects for UK Government for over 10 years. We are happy to answer any specific questions that you may have, so please do get in touch.

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