We are always available on the phone to speak to our clients. We are currently operating 24 hours a day Monday to Friday with daytime shifts over the weekend. We regularly scale up to 24 hours at the weekend to respond to our customers’ needs (at no extra cost), so please do get in touch if you have an urgent requirement.
Yes absolutely. From students printing their dissertations to litigants in person who require paralegal assistance, we are happy to help everyone. Please get in touch and someone will be pleased to assist you.
We are always interested to hear from people who share our core values of integrity, professionalism and providing outstanding customer service. If you are interested in working with us, please send your CV to firstname.lastname@example.org then we will get in touch when a suitable vacancy arises.
David Bowie worked as an operator at our Carey Street address early in his music career.
It is rumoured that A Space Oddity was recorded in the basement of 57 Carey Street, on a Dictaphone borrowed from our Chairman, John Eddowes.
Legastat is a UK partner for the Axcelerate eDisclosure software provided by OpenText. Axcelerate is a fully-featured, fast and scalable platform that has been at the leading edge of AI technologies in electronic disclosure for many years. Feedback from clients who have used Axcelerate has been very positive, as people find it to be intuitive and very responsive. Please get in touch if you would like a no-obligation demo.
Whether described as TAR, CAR, AI or predictive coding, the Axcelerate platform contains extensive AI capabilities used in almost all our projects. These capabilities help our clients to prioritise the documents likely to be relevant, saving time and money.
eDisclosure refers to the disclosure process in the UK jurisdiction. eDiscovery refers to the disclosure process in the US. They are somewhat interchangeable and describe the process of gathering and producing electronic material for disclosure in litigation.
eDisclosure is best described by the component parts.
Electronic refers to the material held in electronic form, typically this will be emails and their attachments and the multitude of document files such as Word and Excel. It can also include social media content and the contents of devices such as phones and tablets such as messaging platforms. This is also referred to as ESI or electronically stored information.
The disclosure element is the process of identifying, collecting, processing, analysing, reviewing and presenting ESI in legal proceedings. This process is also referred to as the Electronic Discovery Reference Model (EDRM).
Symphony Disclosure Services begins at the point of data processing and ends after disclosure with the project archival or deletion. Therefore, additional activities such as hard copy scanning and indexing, forensic collection or disclosure in hard copy are not included.
We charge per GB of electronically stored material. Typically, this will be email, office documents, photographs, or scanned hardcopy material. We do not charge in any way for documents, custodians, or users.
We calculate the charges based on the expanded data volume (emails, in particular, will expand prior to processing) uploaded to the Axcelerate platform. Our Overture ECA exercise can help you understand exactly what documents you have and how to remove unwanted or duplicated documents.
Yes absolutely, we can provide an experienced and qualified review team overseen by a review manager to undertake all or part of your tier 1 or 2 review, or to undertake redactions of 3rd party information or for privileged documents. Please contact us for further information.
Yes, absolutely. Information security is paramount to our services. We are Cyber Essentials Plus and ISO27001:2013 accredited and have worked on high profile and sensitive eDisclosure projects for UK Government for over 10 years. We are happy to answer any specific questions that you may have, so please do get in touch.
Once your documents have been processed, even for a small project you can have a significant volume of documents to review. Just 5GB of data could easily result in 15k to 25k documents.
Depending on the amount of time until your disclosure deadline and the resources available, you may require some additional help. This is where a managed review can assist. We are able to deploy and manage the review process, based on your instructions and overseen by our eDisclosure team and a dedicated review manager.
From instruction to reading in and starting the review, depending on the size of the project, we would normally allow 5 to 7 days. If the requirement is very urgent, the deployment is possible in as little as 48 hours with an element of scaling up thereafter.
We certainly can. Many members of our electronic disclosure team speak a number of languages and we have access at very short notice to a pool of document reviewers who can speak several languages. Axcelerate also has translation capabilities built-in so, we can also assist with occasional documents without the need for expensive translation.
The Axcelerate eDisclosure platform provides detailed progress information from the business intelligence module. We typically monitor individual reviewers, by the hour, estimated completion time and various QA elements throughout the review to make sure everything is completed in plenty of time. Irrespective of who undertakes the review (client or outsourced), progress monitoring is key to meeting legal deadlines.
The reviews we undertake could be a first pass review for relevance or can include 2nd and 3rd tier reviews depending on the client’s requirements. Additionally, we often undertake redactions for privileged and confidential or sensitive 3rd party information. We have extensive experience in redacting 3rd party information during subject access requests (SARs) and are happy to advise on this complex subject.
Yes, we can. Legastat has extensive experience in managing the review and redaction of complex, multi-party (family) subject access requests (SARs) and the 3rd party information contained within. This is a complex legal speciality and we would be happy to discuss your particular requirements in more detail.
Yes, we do. Machine learning and predictive coding technology integrated in the Axcelerate platform are a valuable part of our toolkit. By being able to quickly and accurately identify and prioritise specific documents, we can significantly reduce the time and cost of the review process.
A managed document review comprises two main cost elements: the disclosure platform and the review team.
Legastat’s Symphony Disclosure service provides a number of fixed cost, fully inclusive solutions from as little as £2,350. This means total certainty of cost and scope of your project, and this extends to supporting your review too. The review team will typically be charged per hour, although we can provide a fixed cost solution based on a minimum documents per hour review rate. If you would like to understand more, please do get in touch to discuss your project.
We do indeed. Legastat can provide an extensive range of additional services for your project, including comb, wire, coil and velo binding; lamination and mounting; bespoke dividers and blank, coloured, numbered and lettered files with bespoke front covers & spine labels.
As no two jobs are the same, our operators – who are experts in legal reprographics – can advise you on subjects such as conversion to A5 or double-sided printing, pagination or repagination, colour management, large format printing, excel formatting, chronological printing and removing duplicates.
Legastat has developed extensive quality control (QC) processes, underpinned by our ISO9001 accreditation for quality management. Every job includes a full manager led QC check to make sure nothing leaves us until it is 100% correct.
Our customers ask us to scan hardcopy for a number of reasons. Often it is for an eDisclosure project and will include coding with fields of metadata to help with searching and filtering. Other uses are looking to archiving documents to free up space, create an eBundle or simply facilitate remote working and collaboration.
Typically for a disclosure project, you may want to add information to your scanned images, enabling you to filter the documents quickly. This involves adding fields such as the date, title, author or recipient of a document. This is a manual process and can be time-consuming but it is essential when searching and categorising the documents. It will also save you time with the disclosure list.
Simply, OCR or Optical Character Recognition is a process of converting scanned images into searchable text. It is an essential component of getting maximum value from your scanned material. Providing that the original documents are in good condition, completeness and accuracy should be close to 100% in most cases.
Unitisation is the process of splitting scanned images into individual documents. A lever arch file may contain 350 pages, but they would be formed by 100 individual documents. For a disclosure process, accurate unitisation is critical for making sure the correct material is disclosed.
Yes, absolutely. Information security is paramount to our services. We are Cyber Essentials Plus and ISO27001:2013 accredited and have worked on high profile and sensitive projects for high profile clients and UK Government for over 10 years. We are happy to answer any specific questions that you may have, so please do get in touch to know more.
Legastat has extensive experience of working with very old and fragile material. We have been processing very large volumes of documents for various historic enquiries. Our technology and experience ensure that fragile material is treated sensitively and images are optimised for increased readability.
All scanning projects are subject to a 100% page-by-page QC checks where the original document is compared to the captured image. Images are adjusted or, where necessary, rescanned to ensure that the image quality and OCR accuracy are optimised.
We are confident that we can, yes! Legastat has invested in state of the art scanning hardware and software that provides us with unrivalled capacity (> 6,000 pagers per hour), image output of the highest quality and a team that has decades of legal scanning experience.